Privacy Policy


Rare Foods Australia are committed to protecting your privacy.

This Privacy Statement explains how we use and disclose personal information which we hold about you and the privacy rights you have in relation to that information.

We encourage you to check this Privacy Statement on our website regularly, as this Privacy Statement may change from time to time.

Your Personal Information

Personal information we may collect, or which may be held by us about you, may include:

  • your name;
  • your postal address;
  • your telephone and mobile phone number;
  • your credit card details;
  • your email address;
  • verbal communication between us;
  • information about services and goods we provide to you;
  • information about enquiries you have made both electronically and verbally.

How we collect your personal information

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.

Use of your personal information

We use your information to provide our premium service to you. We also use it in our continuous pursuit of improvement and to notify you of opportunities that we think you might be interested in.

Rare Foods Australia may employ other companies or individuals to assist us in providing our services. These third parties may have access to information needed to perform their function but cannot use that information for other purposes.

Security of your personal information

Rare Foods Australia recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Rare Foods Australia, or any member of the public, or to lessen a serious threat to a person’s health or safety.

We are committed to ensuring that your information is secure and as a result, we take all reasonable steps to protect your personal information. However, we are not liable for any unauthorised access to this information.

Changing or deleting your personal information

Information contained on the database may be amended by contacting us at [email protected].  A request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons.


When you visit our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Use of website tracking technologies

As is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third-party sites

Our website has links to other websites not owned or controlled by us. Once you have used these links to leave our site, you should note that we do not have any control over that other website. We are therefore not responsible for these sites or the consequences of you going on to those sites.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

How to contact us regarding privacy matters

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at the address provided below.

Alternatively, you can click on the unsubscribe link at the bottom of any direct marketing email you might receive.

If you have any questions in relation to privacy matters or our Privacy Statement, please contact us via email at the address provided below.

For any questions or notice, please contact us at:

Rare Foods Australia Limited

Email: Contact Us

Last update: 13 June 2022