Retail Assistant

Join our vibrant team at Rare Foods Australia’s Ocean Pantry, where every shift feels like a day by the water! We’re looking for energetic Retail Assistants to join us on a casual basis as the summer season rolls around. If you have a passion for our unique region where we cultivate and harvest premium abalone, this is the perfect opportunity. Be part of the exciting launch of our one-of-a-kind underwater-fermented wine made right here in Augusta, and help us showcase our future innovations.

WHO WE ARE

Rare Foods Australia (RFA) was founded on its innovative approach to sustainably produce highly sought-after wild-caught greenlip abalone off the pristine coast of Western Australia (WA).

Our wild-enhanced fishery has earned the coveted Marine Stewardship Council (MSC) certification and our harvest from this globally unique fishery carries MSC’s blue tick – an internationally recognised symbol of sustainability.

Our founder Brad Adams was this year named MSC’s Sustainability Hero and we were the most recent winners of the WA Export Awards for Sustainability.

Based on these foundations, we are now building a sales-led business to produce and deliver more rare products to the world from the premium South-West corner of WA.

To fulfil this goal, we’re seeking another hero who can blend sales and marketing talent with a shared passion for making a difference.

WHAT WE OFFER AND YOUR ROLE IN THE TEAM

• Award rates and benefits, including attractive staff prices and discounted produce
• Casual employment offering a variety of weekday and weekend shifts, we can guarantee minimum or maximum hours that suit you.
• Potential for travel allowance for Margaret River and surrounding regions for the right candidate – to be discussed during interview process
• Ocean side marina workplace, the views don’t get any better than this.
• Be a part of a unique development opportunity as the team builds and launches our wine brand in the coming months with the view to become an Ocean side cellar door
• Undertake retail duties that provide a customer experience through facility tours, product tastings, barista offering and other general duties
• Promote and sell products in a licenced café

ACCOUNTABILITIES

• Promote a safe environment, ensuring total Risk Management compliance   
• Provide excellence in customer experiences through tours and tastings
• Promote and sell aligned rare food products and services
• Provide a licenced café services
• Conduct point of sales, cash handling and reconciliation  
• Can identify and develop relevant plans to remove risk from the workplace.  

VALUES & BEHAVIOURS

Understands the behavioural expectations of timeliness, knowledge and customer service expectations and behaves in accordance with the guidelines.

SKILLS & EXPERIENCE

We are seeking applications from candidates who:

• Has previous barista experience
• RSA would also be highly desirable
• Has experience dealing in customer service
• Wine Knowledge highly desirable
• Experience in conducting wine tours and tasting experiences
• Good personality and ability to engage in conversation
• Proven ability in retail sales
• Are at least 18 years old.
• Have good communication skills.
• Hard-working with a good attitude to learning.
• Able to follow instructions and enjoy working as part of a team.
• Available to work weekends and public holidays.

Candidates who have undertaken previous casual or part-time employment in the agriculture or food service industries will be highly regarded.

SELECTION CRITERIA

In your application, please provide the following information about yourself:

• Current residential address;
• Availability to work weekend and public holidays
• Barista certification 
• Responsible service of alcohol certification (preferred)Candidates who have undertaken previous casual or part-time employment in the agriculture or food service industries will be highly regarded.

This is a fantastic opportunity for people who wish to expand their barista and customer service skills on a casual basis.

The role is based at our Augusta facility and will require successful candidates to reside in Augusta or regional centres in proximity. Weekend and public holiday coverage will be expected, so flexibility in schedule will be required.

HOW TO APPLY

This is a fantastic opportunity for people entering the workforce in a customer service environment.

If you would like to be considered for this role, please submit your CV via email (including the information which has been requested above). All enquiries are welcome and can be directed to: [email protected].

You may also apply by filling out the APPLY NOW form on the Careers page of our website.

The Company will only consider candidates who have unrestricted eligibility to work in Australia and are residing in Augusta or the surrounding region.

Please note that we are only seeking applications from candidates who are genuinely seeking to be considered for this opportunity.

If you are ready for the challenge, get in touch today!